Privacy Policy

Introduction

Legacy Life Group (“the Company,” “We,” or “Us”) acknowledges and safeguards your privacy. This policy explains how we collect, use, disclose, and protect your information, including SMS text messages, under applicable laws and A2P 10DLC regulations.

Scope of Policy

This policy applies to information we collect:

• On our website (www.legacylifegrp.com), including our contact form and appointment booking pages.
• In email, text, and other electronic messages between you and Legacy Life Group.

This policy does not apply to:

• Data collected offline or through other means.
• Websites we link to but do not operate. Their own privacy policies apply.

Consent to Policy & Communications

By using our website or providing your contact information, you consent to this Privacy Policy. We may update this policy periodically, and continued use after updates signifies acceptance.

If you provide your phone number and agree to receive text messages, for example by checking a text message consent box on our contact form or booking form, you consent to receive SMS text messages from Legacy Life Group about your inquiry, appointments, and services. These messages may be sent using automated technology. We send marketing text messages only if you separately agree to receive them.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may withdraw consent at any time.

Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18.

Data Collection

We collect:

• Personal identification information (e.g., name, address, phone number, email).
• Non-personal data (e.g., interests in insurance products).
• Internet and device information (e.g., IP address, browser type, usage patterns).
• For SMS messaging, your opt-in consent and related details (e.g., the consent wording shown and the time of consent).

Data Use

We use your information to:

• Provide and improve our website, services, and communications.
• Respond to inquiries, process requests, and deliver services.
• Send SMS messages and email updates, with your consent.
• Enforce our legal rights and obligations.

Health Information

Some information you share with us, such as your doctors and prescriptions, is health information. We use it only to help you compare, apply for, and keep your coverage, and share it only as described in this policy.

Service Providers We Use

We use the following service providers to run our website and communicate with you. Each receives only the information it needs for its task.

• Cloudflare hosts our website and protects it from attacks. It processes technical information, such as your IP address and browser type, when you visit.
• FormSubmit delivers messages sent through our contact form to our office email.
• GoGuruX, our scheduling and customer relationship management (CRM) system, stores appointment bookings and sends appointment confirmations, reminders, and text messages.
• Google Maps shows our office location on our Contact page. When that page loads, Google may collect your IP address and set cookies under Google’s own privacy policy.
• Microsoft 365 hosts our business email.

A2P 10DLC Compliance & SMS Practices

All SMS messages are sent in compliance with A2P 10DLC regulations and the Telephone Consumer Protection Act (TCPA). Before sending any automated or marketing messages, we obtain your express written consent. Each message includes clear instructions for opting out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Opting out: You may opt out at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from us, except for legally required communications (if applicable).

Help and support: Reply HELP to any message, or text HELP to 863-250-0065. You can also email info@legacylifegrp.com or call (863) 250-2490.

Data Disclosure

We may disclose:

• Non-identifiable information freely.
• Personal data to affiliates and service providers for business purposes, such as the communication and CRM services listed above.
• Personal data to insurance carriers when you ask us to help you apply for coverage.
• Personal information when required by law, regulation, or legal process.

We do not sell or rent personal information to third parties.

State Privacy Rights

Certain states grant additional privacy rights. If applicable, you may request:

• Access to your personal information.
• Deletion of your data.
• Details on how your data is used and shared.

To exercise these rights, email info@legacylifegrp.com.

Data Security

We use administrative, technical, and physical safeguards to protect your data. While we strive to maintain secure systems, no transmission of data online is 100% secure.

ACA Policy Adherence

We comply with applicable ACA regulations and attestations as required by law.

Policy Changes

We may update this policy periodically. All changes will be posted on this page with an updated “Last Updated” date. Your continued use after such changes constitutes your acceptance of the new policy.

Acceptance of Terms

By using our site or opting into SMS messages, you acknowledge and agree to the terms of this Privacy Policy and our A2P messaging practices.

Contact Us

For questions or concerns about this policy, please contact us at:

Email: info@legacylifegrp.com

Phone: (863) 250-2490